1 Payment
WHICH PAYMENT METHODS ARE ACCEPTED?
The following payment methods are accepted at the AVANTGARDE SPIRITS COMPANY: PayPal, Visa, Mastercard, provided through Barclays Merchant Services UK.
PAYMENT BY PAYPAL
PayPal enables you to send payments quickly and securely online using a credit card or bank account. In order to use this payment method you need to be signed up for PayPal.
2 Shipping
SHIPPING COSTS
We have included shipping in all our prices to you, so that you can have a simple, hassle free checkout with clear and simple pricing.
The orders will be delivered via UPS and you will receive a tracking code once dispached.
DELIVERY/EXPRESS
Your order should be delivered within 3 to 5 days after receiving the payment amount.
WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED?
If a signature is required, please inspect your package carefully before signing. If you determine any damages or defective parts after accepting, please contact us: support@avantgarde-spirits.uk
3 Returns & Refunds
MAY I CHANGE MY ORDER?
Please contact us quickly if you would like to make any changes to your order. We are unable to make changes once your order has shipped: support@avantgarde-spirits.uk
MAY I CANCEL MY ORDER
You may cancel your order any time before the order is processed. Please contact support@avantgarde-spirits.uk as soon as possible and we might be able to cancel the order.
WILL I RECEIVE AN ORDER CONFIRMATION?
After placing an order we will send a confirmation to the specified email address. There you will find all ordering information. If you don’t receive a confirmation, please contact us: support@avantgarde-spirits.uk
RETURN POLICIES
The goods can be returned in a sealed and intact condition up to 14 days after receiving. We will refund the complete purchase price minus the original shipping costs (£13). For more detailed information please take a look at our terms and conditions.
HOW DO I CONTACT THE CUSTOMER SERVICE?
You like to contact the customer service please email support@avantgarde-spirits.uk.
HOW MANY BOTTLES CAN I ORDER AT ONE TIME?
You can order as many bottles as you can drink.
4 Further Information
MAY I GET A DISCOUNT?
If you order above a certain amount, please contact us. We will decide if we can offer a discount.
WHERE DO I FIND THE TERMS AND CONDITIONS?
WHAT ABOUT MY PERSONAL DATA
Your privacy is really important to us, and we understand how important it is to you so we treat your data very sensitively and confidentially. We need to forward some contact and address details to our service providers to fulfill your order. However, there won’t be any transfer to third parties nor will we share or sell data to anyone not involved in forfiling your order requirements.
DO YOU HAVE ANY FURTHER QUESTIONS?
If you have any further questions, comments or concerns please contact us: support@avantgarde-spirits.uk
5 About our Drinks
What is the durability of the drinks?
No matter if open or unopened, our BOHEMIAN DRINKS do not have a certain expiry date. After a while, there might be slight discolourations or sediments. These are common side effects of bottle-aging just like a good red wine.
HOW DO I HAVE TO STORE THE DRINKS?
Please store the drinks in a cool and dry place.
WHERE DO THE RECIPES OF THE BOHEMIAN DRINKS ORIGINATE FROM?
The Avantgarde Spirits Company uses the original recipe for each drink. Some of them are more than 200 years old.
HOW DO YOU CHECK THE QUALITY OF THE DRINKS?
Since we manufacture the drinks in our own crafting environment, every step is requires an effective quality management and personally supervised.
Permanent quality controls guarantee constant quality standards.
WHAT ARE ALLERGENICS?
The new Food Information to Consumers (FIC) legislation includes new requirements for the way in which allergen information must be displayed. This legislation applies from the 13th December 2014. Due to the mixing ratio, some of the Bohemian Drinks contain sulphites in a very small proportion.
WHAT IS THE MEANING OF “WITH DYES”?
We are bound by law to inform you about all dyes and additives used. Due to the mixing ratio, some of the Bohemian Drinks contain dyes in a very small proportion
HOW DO I USE A ZEST?
You may either use a fresh zest of an untreated orange or lemon. By pressing the zest or twisting it you release the essential oils. This will finish the flavor and taste of the Bohemian Drinks. Or you can use the enclosed citrus garnish and the aromatic oil. Add the garnish to the drink and just a sprinkle of the aromatic oil to achieve the perfect flavor and taste.
Simple – Fast – Delicious!
DO YOU HAVE FURTHER QUESTIONS?
If you have any further questions, comments or concerns please contact us: Support@avantgarde-spirits.uk
